Account Based
Marketing

Account-Based Marketing is an alternative to lead generation tactics in B2B. The ABM approach focuses on acquiring and scaling selected, key clients*, rather than engaging in broad communication aimed at the wider market.

*For simplicity, the term “client” is used, but in ABM, work is conducted on accounts. An account can refer to an entire company or a specific entity within an organization.

What characterizes ABM?

Personalisation

ABM allows you to tailor communication and offers to specific customers or market segments. This means that marketing and sales are tailored to the unique needs and challenges of customers.

Efficiency and effectiveness

Focusing on selected key customers leads to increased ROI (return on investment). Instead of wasting time and resources on inappropriate contacts, the team can focus on those that have the greatest potential.

Collaboration between teams

The ABM approach requires close collaboration between marketing and sales teams, which leads to a more consistent, credible message and a better customer experience.

Assessing and measuring success

Since ABM activities focus on specific clients, it facilitates tracking and evaluating the effectiveness of marketing efforts at various stages of the sales funnel.

Customer relations

Targeting efforts towards specific clients and delivering personalized solutions facilitates building stronger and more lasting relationships.

Why is Account-Based Marketing the future of B2B marketing?

1

Changes the approach to marketing

The classic approach to B2B marketing through lead generation is becoming increasingly challenging and less profitable. Often, only a small percentage of generated leads convert into customers.

2

Enables an increase in return on investment (ROI)

Already, over 75% of companies achieve a higher return on investment (ROI) by implementing ABM. As much as 45% achieve more than double the ROI! [Source: Raising the Game with ABM 2018, ABM Benchmark Study]

3

Improves the quality of relationships

An increasing importance in business is placed on human-to-human (H2H) marketing. Companies that focus on human experiences have a greater chance of achieving better results in terms of revenue growth and generating sales faster than those that do not!

4

Facilitates the development of new solutions

57% of companies believe that the use of ABM has led not only to acquiring or scaling customers, but also to the development of valuable, new solutions for the company that can be more widely introduced to the market [Source: Raising the Game with ABM 2018, ABM Benchmark Study].

About ABM

ABM is the process of developing and implementing highly personalized marketing and sales programs. It is an alternative approach to lead generation, so if you are not satisfied with the quality of leads generated, you definitely need to explore this!

In a few words, ABM is:

  • focusing on specific clients instead of broad communication, where you might succeed in reaching desired companies,
  • communication based on a thorough understanding of clients, analysis of business expectations and needs, setting itself apart from your competitors’ communication,
  • achieving various business goals: acquiring new customers, scaling current ones, or entering a new market/segment,
  • building long-term relationships based on understanding and trust, enabling the acquisition of customers for years,
  • changing the approach to customer acquisition – it is a strategic approach that should have the approval of company executives.

What type of ABM is best for you?

Strategic ABM
One-to-One

Communication is conducted with a focus on one specific client who holds (as the name suggests) strategic importance for the company. It is based on building a strong brand-to-client relationship. This approach is the most demanding (requiring significant resources) but also the most effective.

ABM Lite
One-to-Few

Communication is directed not at a single client but at a few clients who share certain defined characteristics (e.g., industry, goals, or similar challenges). It requires fewer human and financial resources but is less effective than strategic ABM due to the lower level of personalization in communication.

Programmatic ABM
One-to-Many

Communication targets hundreds or even thousands of potential clients. This is the newest type of ABM, emerging alongside the development of targeting and personalization platforms. It requires the least effort but is also the least effective, as the actions and communication are not as tailored to clients as in other types of ABM.

ASK THE EXPERT A QUESTION

Piotr Rocławski

CEO

CEO and founder of Yetiz. Engaged in online marketing and sales for years. Advises clients on building and scaling their online businesses. Believes that the key lies in a good analysis of the problem and needs, and the crucial measure of evaluation is the effectiveness in delivering results.

Does not believe in the words “it can’t be done.” Instead, believes in long-term partnerships and determination in pursuing goals.

Blog

Related Topics